Service Center

The core concept of service enterprise: Customer first, service first

· Pre-Sale Service：

1.Gather information, answer questions, and generate requirements

2.Transform potential customer needs into real needs

3.Explain and explain the problems raised by customers, try to reach a shopping agreement with customers, and guide customers to complete the transaction

· In-Sale Service:

1.Solve all kinds of problems for customers in the middle, do a good job of customer after-sales protection, and lay the foundation for future transactions

2.Follow up order process with customer in time

3.If there are special circumstances, we will try our best to meet customer requirements and coordinate with all parties

· After-Sale Service:

1.After-sales personnel to track product service and product quality throughout the process

2.Pay full attention to customer complaints and suggestions

3.Timely feedback market information, improve product quality and service level

It is our job to meet the needs of customers and make them satisfied